home *** CD-ROM | disk | FTP | other *** search
- <text id=89TT0593>
- <title>
- Feb. 27, 1989: Wait'll We Tell The Folks Back Home
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- Feb. 27, 1989 The Ayatullah Orders A Hit
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- TRAVEL, Page 71
- Wait'll We Tell the Folks Back Home
- </hdr><body>
- <p>What $360 million buys these days in luxury and fantasy
- </p>
- <p>By Nancy Gibbs
- </p>
- <p> Times must be tough for jaded travelers. There are not many
- places left on this earth that still confer bragging rights now
- that Katmandu has as many package tours as Atlantic City and
- darkest Africa is bright with flashbulbs. So just in time comes
- the spanking-new Hyatt Regency Waikoloa on the lee shore of the
- Big Island of Hawaii. At $360 million, it is the most expensive
- resort ever built. But that's not, even nearly, all.
- </p>
- <p> Guests at the oceanside Hyatt are festooned with exotic
- flowers and offered colorful concoctions before they reach the
- check-in desk of the half-indoor, half-outdoor lobby. (What
- would you do with those lovely rugs after a driving rain?
- Replace them, replies the managing director, smug as a puffin.)
- To reach their rooms, guests can board a bullet-nosed monorail
- tram or take a boat along the canal that runs the mile-long
- stretch of the resort. Crispy captains in white shorts and knee
- socks pretend to steer, clanging the ship's bell, but the boat
- is actually guided by wheels running along a 19-in. groove
- underwater. "Disneyland changed the way people view
- entertainment," muses Amy Katoh, who is visiting Hawaii from
- Tokyo with her husband Yuichi. "And this place will change the
- way people think about resorts."
- </p>
- <p> That is exactly what Hyatt had in mind. Hawaii, the
- sunshine's circus, attracts more American vacationers in winter
- than any other destination, and this hotel is fast becoming a
- main event. For their many millions, Hyatt transformed a stark
- moonscape of black lava rock with not so much as a sprig of
- vegetation into a 62-acre tropical garden, ringed by three
- towers, 1,241 rooms, seven restaurants, 75,000 sq. ft. of
- convention space, a 17,500-sq.-ft. health spa, 1,640
- transplanted coconut-palm trees at $1,000 apiece and water
- everywhere else. The design is the work of Christopher
- Hemmeter, a sort of revolutionary in the resort business. His
- tastes run toward the liquid: private lagoons full of sociable
- fish, waterfalls, whirlpools, water slides and vast, curvaceous
- pools. Distinction lies in myriad details, like the seven bird
- keepers who ensure that the 27 pink flamingos get enough
- carotene in their diet so that they don't fade to beige.
- </p>
- <p> But other resorts offer tropical splendors and offbeat
- birds. The Hyatt hunch is that today's travelers are in
- desperate search of an Experience, a made-to-order memory, and
- are willing to pay $265 a night for the average room to $2,500
- for a presidential suite in order to find it. From that belief
- was born their Fantasy Resort, which promises to change the way
- many superluxe hotels do business. After much campfire
- brainstorming, the Waikoloa staff came up with a menu of
- activities, priced them fantastically and still cannot always
- keep up with demand. Though roughly half the guests at any
- given time are there on business, they still seem willing to
- spend whatever free time and discretionary income they have on
- making their trip memorable. "There's an ego boost in going home
- saying `We took a helicopter to a remote spot and had a picnic
- just for two,' " observes Patrick Cowell, a regional vice
- president of Hyatt Resorts Hawaii and the hotel's managing
- director. "Can't you imagine that kind of story in the Des
- Moines bridge circle?"
- </p>
- <p> Guests can choose a hunting safari for wild boar, goats or
- pheasant on the slopes of Mauna Kea ($550 for the first person,
- $200 each for the next three). The game will be dressed and
- served for dinner that night, or shipped home upon request. Or
- deep-sea fishing on a luxury yacht ($1,380 for up to six
- people), Formula Ford race-car driving (not available until
- April), a day in the saddle with the paniolos (Hawaiian
- cowboys) of the vast Kahua Ranch ($1,460 for four) or dinner at
- the Hulihee Palace, former home of the Hawaiian royalty ($1,995
- for four). Visitors can also watch whales or sunsets or
- moonrises from the deck of the 50-ft. catamaran Noa Noa, with
- its two amiable skippers and well-stocked bar.
- </p>
- <p> Some of the most spectacular scenery on the largely
- undeveloped 4,038-sq.-mi. island -- the gizzards of an active
- volcano, for instance, or thousand-foot cliffs of the Kohala
- coast -- is virtually inaccessible to all but island birds and
- their kin, which includes the Bell JetRanger III helicopter.
- For a mere $1,380, the copter will take four people on a tour,
- complete with a champagne picnic on windswept Lauhala Point and a
- view right into the maw of the active volcano Kilauea. This
- jaunt is not for the faint of heart or weak of knee. When the
- tree line below suddenly drops away, leaving the swaying copter
- to swoop deep into an amphitheater of waterfalls, even the rush
- of peaceable New Age music injected through the passenger
- headphones may fail to tranquilize a white-knuckle flyer.
- </p>
- <p> Perhaps the most popular fantasy of all involves a visit
- with the resort's most distinguished guests: eight Atlantic
- bottle-nosed dolphins, in residence under the care of
- marine-mammal veterinarians Rae Stone and Jay Sweeney. Rather
- than ricocheting around a concrete pool, the dolphins frolic in
- a protected saltwater lagoon. "Everything about this place is
- fake, except for the dolphins," observes a guest wryly, as she
- wanders by. The Dolphin Quest program offers a model environment
- for research and study, as well as a unique aquatic encounter
- for the guests. "These animals can humble anyone," says trainer
- Christian Harris. "Guests may arrive at the dock complaining
- about something or other, but they get in the water with the
- dolphins and are smiling in about ten seconds."
- </p>
- <p> At $55 for half an hour, the dolphin encounter strikes many
- guests as a bargain -- enough, at least, to ensure that there is
- usually a waiting list for a spot on the dock. Reservations at
- the restaurants are also hard to come by when the hotel is full,
- but the relentlessly eager staff has invented a solution:
- Vacations by Design. Upon arrival, guests check off all the
- activities and restaurants they want to try, and the Aloha
- Services staff will make all the reservations and print up a
- schedule. "And you know what?" says manager Cowell. "This will
- be happening in most resort hotels in the future. It's going to
- end up being a standard service."
- </p>
- <p> If this kind of resort really is the wave of the future,
- other hotel chains may be hard pressed to ride it. The
- landscaping alone at the Hyatt Regency Waikoloa cost $4.5
- million, and to run smoothly the hotel needs nearly two staff
- members for each guest. But Hyatt is convinced that it has
- found a gold mine. Over the next five years, the company plans
- to develop 25 more luxury resorts worth a total of $3 billion.
- Developer Hemmeter himself has ten more megaresorts in the
- works. "We're now planning hotels that go way beyond this one,"
- he says. Which can only mean setting up shop on the lee shore of
- the moon.
- </p>
-
- </body></article>
- </text>
-
-